Shirley Anderson made the transition from globetrotter to Travel Counsellor...and she’s never looked back. The UK based mother of one is totally confident she made the right decision joining the Queen’s Award winning company.
Head Office Support “Head office support is so important. They do our ticketing and invoicing, and this takes the pressure off. We couldn’t function without them, they’re exceptional.”
Training “When new technology is introduced, to push us even further ahead of the opposition, the training is excellent. Incredibly detailed, but presented and explained in a way that anybody would understand.”
Conferences Shirley attended Travel Counsellors recent annual conference, a three day cruise out of Barcelona taking in Genoa and Marseilles on board Voyager of the Seas.
Customers “This business is all about relationship building. People recognise you and you begin to understand their likes and dislikes. People come back to me because they like doing business with me.”
Technology “Our IT support people put a smile on my face. I’m not the most technical person, but if I do have a problem they are so patient, so knowledgeable and so good at explaining things.”
